The Clinical Process Coordinator is responsible for supporting the efficient operation of clinical services by coordinating, monitoring, and optimizing clinical workflows and processes. This role acts as a liaison between clinical staff, administrative teams, and other departments to ensure that patient care and clinical documentation meet regulatory, quality, and organizational standards.

Key Responsibilities:

• Coordinate and oversee daily clinical workflow processes to ensure timely and efficient patient care delivery.
• Develop, implement, and maintain clinical process improvement initiatives in collaboration with clinical leadership.
• Monitor compliance with regulatory and accreditation standards (e.g., HIPAA, Joint Commission).
• Serve as a liaison between clinical teams and administrative staff to facilitate communication and resolve workflow issues.
• Assist in the onboarding and training of clinical staff on procedures, systems, and best practices.
• Collect and analyze data related to clinical performance and process outcomes; prepare reports for management.
• Identify and escalate operational issues or delays affecting patient care or documentation.
• Support electronic health record (EHR) utilization and optimization; troubleshoot workflow challenges related to documentation or scheduling.
• Participate in quality improvement projects and meetings as needed.

Qualifications:

Education:

• Associate or Bachelor’s degree in Nursing, Healthcare Administration, or related field required.
• RN or LPN license (if applicable) preferred.

Experience:

• 2+ years of experience in a clinical setting or healthcare operations.
• Experience with EHR systems (e.g., Epic, Cerner) and clinical workflows.
• Background in process improvement or quality assurance preferred.

Skills:

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and identify trends.
• Proficiency in Microsoft Office Suite and clinical software.
• Knowledge of healthcare regulations and standards.

Working Conditions:

• Primarily office-based with frequent interaction in clinical areas.
• May require occasional travel between sites or facilities.
• Possible exposure to healthcare environments and patient interactions.

About company

IQVIA is a leading global provider of advanced analytics, technology solutions and contract research services to the life sciences industry. Formed through the Merger of IMS Health and Quintiles, IQVIA applies human data science leveraging the analytic rigor and clarity of data science to the ever-expanding scope of human science to enable companies to reimagine and develop new approaches to clinical development and commercialization, speed innovation, and accelerate improvements in healthcare outcomes. Powered by the IQVIA CORE, we deliver unique and actionable insights at the intersection of large-scale analytics, transformative technology, and extensive domain expertise as well as execution capabilities. With approximately 86,000+ employees, we conduct operations in more than 100 countries

IQVIA has also featured in FORTUNEs 2023 List of World’s Most Admired Companies”. At IQVIA, you will have the opportunity to build your career, while helping our customers drive human health outcomes forward. We dedicate our experience, resources, and reputation so that you can drive your career and choose the path that best defines your development and success.