Key Responsibilities:

• Support the execution of operational strategies and procedures.
• Coordinate and communicate with cross-functional teams to ensure seamless workflows.
• Monitor and analyze key operational metrics; generate reports as needed.
• Identify areas for process improvement and assist in the implementation of solutions.
• Maintain accurate records of transactions, operations logs, and inventory data (if applicable).
• Handle administrative tasks such as scheduling, data entry, and documentation.
• Assist in resolving client or internal operational issues promptly.
• Ensure compliance with company policies, quality standards, and regulatory requirements.

Qualifications:

• Bachelors degree in Business Administration, Operations Management, or related field.
• 0–2 years of experience in an operations, logistics, or administrative support role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); knowledge of ERP or CRM tools is a plus.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Detail-oriented and highly organized.

Preferred Skills:

• Experience with data analysis tools (e.g., Excel PivotTables, Tableau, SQL).
• Familiarity with project management methodologies.
• Prior exposure to operations in [insert industry if relevant, e.g., e-commerce, logistics, fintech].

Working Conditions:

• Full-time role with standard office hours; occasional extended hours during peak periods.
• Hybrid or on-site work depending on organizational policy.

About company

WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses