The Collection Executive is responsible for managing the timely collection of outstanding payments from clients or customers. The role requires excellent communication, negotiation, and problem-solving skills to ensure debts are paid on time while maintaining positive customer relationships.

Key Responsibilities:

• Contact customers via phone, email, or letters to remind them of outstanding invoices.
• Negotiate payment plans and resolve billing disputes in a professional manner.
• Maintain accurate records of all collection efforts and customer interactions.
• Generate regular reports on collection status and aging accounts.
• Follow up with clients according to the collection cycle and company policy.
• Coordinate with the sales and finance teams to resolve discrepancies or customer concerns.
• Escalate uncollectible accounts to management or legal as required.
• Meet or exceed monthly collection targets and KPIs.

Requirements:

• Proven experience in collections, accounts receivable, or a similar role.
• Strong interpersonal and negotiation skills.
• Excellent verbal and written communication abilities.
• Knowledge of accounting and billing procedures.
• Familiarity with collection techniques and legal regulations.
• Proficiency in Microsoft Office (especially Excel); experience with ERP systems is a plus.
• High school diploma or equivalent; a degree in Finance, Accounting, or related field is preferred.

Key Skills:

• Debt recovery and negotiation
• Time management and organization
• Customer service orientation
• Attention to detail
• Problem-solving

Benefits

* Salary as per industrial standards

* Incentives, Annual Bonus, Promotions, Petrol Allowance, Insurance and more benefits!!

Eligibility

* Freshers/Experience in MFI or NBFC.

* 10th and Above+ ITI and any degree

WORK LOCATION

* Holenarsipura

* Belur

* Parashurampura

* Dharmapura

* Sira

Contact : HR Abhishek - 8277710563

About Company

Belstar Microfinance Limited operates in the microfinance industry, specifically as a Non-Banking Financial Company (NBFC-MFI). They provide financial services like microloans to low-income individuals, particularly women, to support their livelihoods and small businesses. Belstar focuses on financial inclusion and social transformation, aiming to alleviate poverty through economic empowerment.