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Collections Coordinator
Collections Coordinator
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Lytx.Inc
Bangalore
100,000-300,000 Year
0 - 3 Years
Posted:
30+ days ago
Full time
Applicants:
0
Job Description
Key Duties And Responsibilities
Reviewing open accounts for collection efforts based on a specific customer portfolio.
Communicate with customers via email during non-operating hours
Making outbound collection calls in a professional manner while keeping and improving customer relations during hours of operations.
Responsible for answering the AR phone line to resolve issues and collect payments
Send out copies of open invoice aging’s and copies of invoices upon request
Update the collections portal with customer statuses daily
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Other duties as assigned
Desired Experience And Qualifications
1-3 years of collections experience in a fast-paced environment, including interaction with a large customer base.
Detail orientated and task-driven
Strong communication & problem solving required
Ability to work independently and to adapt to a fast-changing environment.
Must have attention to detail with an eye for accuracy.
Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)
Experience working with NetSuite and Salesforce is a plus
Job Requirment
Role:
Collections Coordinator
Industry:
Accounting & Finance
Department:
Accounting & Finances
Employment Type:
Full time
Education
Graduate
Skills
Accounts
Finance
Billing
Accounts payable
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