Etihad Airways

Customer Support Executive

Etihad Airways
Bangalore
200,000-350,000 Year
1 - 3 Years
Posted:
30+ days ago
Full time
Applicants:
3
Job Description
Designation : Customer Support Executive

Qualification :
Grad or UG with Min 6 Months of Exp Mandatory

Note : No Freshers

Shifts : Rotational Shifts
DOW : 5 days Working 2days off

Location : Manyatha Tech Park
Transport : 2 ways Transport { radius of 20 km } or 2k Travel Allowance

Salary :
Voice : 26k TH 30k CTC

Note : Virtual Interviews can also be done

Rounds of Interview :

HR
Voice Versant { 60 }
VNA
Ops

Age - Max 35


* Understands the various computer screens and how to utilize them effectively
* Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
* Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
* Adheres to all company and specific Contact Centre policies and procedures
* Completes any work as assigned by Management

Education and Essential Experience:
* 6 months BPO or Travel experience
* Graduate / Undergraduate
* Excellent Written and spoken communication,
* Computer Skills ability/experience using computer applications
* Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
* Open to work in a voice environment

Contact - Rahul - 8310564292
Job Requirment
Role:
Voice Process
Industry:
Analytics / KPO / Research
Department:
Customer Success, Service & Operations
Employment Type:
Full time
Education
Graduate
Skills
verbal communication
Business communication
Effective Communication
Voice Process
International Voice Process
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