About the job

About us

Exotel is one of Asias largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here

What will you do?

• Call on leads to identify prospects and navigate them with the qualification process to identify decision-makers.
• Make outbound customer calls to promote and sell a product or service (75-80 outbound calls a day).
• Create, maintain, and update a database of customers with complete information and emails.
• Record outbound call history and customer response in detail.
• Ensure customer follow-up all the time.
• Send or email product literature, brochures, catalogues, and other material.
• Understand customer business requirements and respond to customer inquiries to resolve them.

Screening Criteria

• Candidate must have good communication skills both in English & Hindi
• Candidate must be a Graduate of UG and can also apply
• Candidate must be comfortable making outbound calls
• This is a Work from Office internship for 6 months

Why should you join us?

• A driven, fun and diverse team to work with and learn from
• Flexible working style
• Freedom to experiment
• Ability to grow with a very fast-growing company
• A supportive and inclusive atmosphere