About the Role

As an Operations Associate on our Tech Team, you will be the glue that keeps our Data Analytics and Development teams running smoothly. Youll own the day-to-day coordination of hardware provisioning, office logistics, team culture, tool adoption, and access managementso our engineers and analysts can focus on delivering impact.

Key Responsibilities

• Conducting thorough testing across all environments for product features
• Reproducing reported issues and communicating resolutions to the relevant team with minimal developer involvement.
• Coordinate procurement , facilities teams and delivery of laptops, monitors, peripherals, and VPN for new hires and existing team members.
• Collect status updates, and track completion in project-management tools(Ex: Click up)
• Proactively follow up on outstanding items and report metrics to your lead
• Act as communication hubbroadcast key updates across relevant Teams channels
• Keep up-to-date work-log records for all team members
• Organize team-wide events and outings (venue bookings, catering, transportation)

Qualifications & Skills

• 0 to 1 years in operations, project coordination, or similar roles supporting technical teams
• Strong problem solving skills in javascript/python
• Exposure to facilities coordination, or people-ops
• Strong organizational skills with an eye for detail and follow-through
• Excellent verbal and written communication—comfortable liaising across different business, Facilities, and Engineering teams
• Proactive problem-solver and self-starter who thrives in a fast-paced environment
• Comfortable learning new tools (project management, collaboration platforms, access management systems)
• Able to build trust quickly and advocate for teammates’ needs
• Service-oriented mindset: removing blockers for teammates
• 
  
• Work Location : Hyderabad(Work From Office)

Role: Technical Operations (Tech Ops)

Industry Type: Education / Training

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations Support

Education

UG: Any Graduate

About the company

At NxtWave, we are determined to transform youngsters into highly skilled tech professionals irrespective of their educational background.

With our Continuous Career Building Programs 4.0 (CCBP 4.0), anyone can build 4.0 skills and get high-paid jobs centered around 4.0 technologies like AI, ML, Full Stack Development, Cybersecurity, IoT, VR/AR, Blockchain and more.

For the first time in India, we have introduced Industry-Ready Certification (IRC) which represents a learner’s industry readiness.

We are building India’s Largest 4.0 Tech Student Community bringing together a group of forward-thinking and tech-savvy minds. ‍This community serves as an ecosystem to help students build skills and careers in 4.0 technologies.

More than 2,00,000+ students from 3,000+ colleges across 35 Indian states & UTs are a part of the community.