Roles and Responsibilities

l Counsel the parent for student on admission, convince them to get admission as per the policies and procedures.

l Need to offer solutions to applicant problems and requests regarding admission via telephone or F2F and in writing.

l Review student records, inputs data and generates letters and/or lists utilizing applicant databases.

l Work closely with the Zonal Heads for Schools admission in making admission decisions for school programs.

l Maintain good relationship with parents to understand the parents needs and cater to their requirements.

Qualification & Skills:

l Must have completed MBA or in Final year.

l Good Communication skills (Fluent English) and must know the local Language. Knowing Hindi will be an advantage.

l Should be super comfortable with kids.

Presentable and need to Convince parents.

Role: Customer Success Associate
Industry Type: E-Learning / EdTech
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: B.B.A/ B.M.S in Any Specialization, Any Graduate
PG: Any Postgraduate, MBA/PGDM in Any Specialization
Key Skills
Good Communication In English