Hardware product quality critical issue management. Uses internal resources for problem resolution of day-to-day issues (whether they arise internally or at CM sites) and drives corrective action when necessary. Cultivates continuous improvement mind-set. Effectively uses data and analytics to improve both product and process quality in a meaningful way.

Leads Hardware Product Quality Critical issues.

Independently leads root cause and corrective action activities.

Responsible for driving Root Cause Corrective Actions related to Field Returns ensuring goals of the company are met.

Leads cross-functional meeting within Org to monitor Field Quality and Reliability and drive action accordingly.

Engages with Quality Metrics, including monitoring, identifying trends, and driving improvements. This may also include developing new measures and metrics.

Represents Product Quality Engineering in projects of significant scope that require multi-functional participation and buy-off and have global impact and may affect policy changes company-wide.

Supports commodity teams as required.

Collaborates with Technical Operations, Component and Sustaining Engineering groups to resolve failure modes attributed to supplier or internal quality, manufacturing or design related deficiencies.

Supports Purge/MCO/ECO, Deviation, and Mfg Hold activities as processes ensuring they are complete and accurate prior to submitting and/or approving.

Participates in PQE critical initiatives to ensure consistency and standardization within the organization.

What you need to bring:

Bachelor s degree in Engineering or equivalent.

Five or more years work related experience.

Familiarity and understanding of electronic assembly process including one or more:surface mount assembly, general electronic soldering operations, mechanical assembly, box build, system configuration processes.

General knowledge of IPC specs (e.g., IPC-A-610) and industry circuit board standards.

Must be flexible with working hours (after hours support as must work with global time zones) and working with different cultures.

Proficiency in various data management applications such as SQL, Tableau, and/or Alteryx is desirable.

Familiarity with Electronics Manufacturing and Quality Systems is desirable.

Knowledge of Microsoft Office products required. Knowledge of Agile is a plus.

Ability to influence, empower and lead multi-functional teams.

Excellent problem-solving / analytical / auditing skills.

Solid project management skills.

Excellent collaboration and influencing skills.

Excellent communication, interpersonal and intercultural skills.

Work environment and physical demands

Office environment.

Off-hours support required.

Up to 10% domestic and international travel required.

Role: Quality Specialist

Industry Type: IT Services & Consulting

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Business Process Quality

Education

UG: B.Tech/B.E. in Any Specialization, Any Graduate

PG: Any Postgraduate

About company

Hewlett Packard Enterprise (HPE) is a global technology company that provides businesses with solutions to connect, protect, analyze, and act on their data and applications. HPE focuses on helping organizations transform their businesses, derive insights from data, and thrive in a complex world. The company offers a range of products and services including servers, storage, networking, and cloud solutions.