Responsible for the end-to-end process of customer facing Retention activity at Circles.

Churn Management MIS, Collection, retrieval of boxes & assets. The Retention Manager is responsible for strategy implementation of the customer retention agenda.

Required Candidate profile

Preferred only from Telecom/ ISP/ Internet domain.

Must have good critical thinking skills and exercise sound judgment

Role: Customer Success Manager

Industry Type: Telecom / ISP

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

About company

Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India.