Systems Management Analyst - Azure
- Monitor alerts and system notifications as per SLA.
- Perform initial triage of triggered alerts, validate severity, and escalate as needed.
- Document incident details and provide timely communication to stakeholders and support teams.
- Analyze telemetry data from Azure Log Analytics and Metrics Explorer to identify trends, anomalies, and potential issues.
- Provide input for root cause analysis by correlating logs and performance data.
- Collaborate with Operations, DevOps, and Application teams during incidents.
- Participate in post-incident reviews and contribute to the development of preventive monitoring rules.
- Continuously refine alerting thresholds to reduce false positives/negatives.
- Help tune monitoring for accuracy, relevance, and performance across environments.
- Maintain documentation for alert configurations, runbooks, and monitoring architecture.
- Generate daily/weekly/monthly reports on system health, SLA breaches, and alert trends.
- Support integration of Azure Monitor with ITSM tools (e.g., ServiceNow).
- Assist with basic automation of alert responses using Logic Apps, Azure Automation, or PowerShell.
Role: System Analyst
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Infrastructure Services
Education
UG: B.Tech/B.E. in Any Specialization
About company
Careers with Optum. Heres the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the worlds large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your lifes best work.
