Role & responsibilities • Responsible for managing a team size of 15 Personal Bankers managing prime portfolios • Managing team in order to ensure that the portfolio objectives like cross-sell, income, quality parameters and regular service interactions etc. are met and the Prime customers are serviced properly. • Operations process adherence should be the main objective with meeting the Audit & Compliance parameter • Managing the team in order to ensure proper engagement with customers with focus to increase the digital penetration and all product penetration to achieve the objective of income/revenue generation • Responsible for training and motivating staff.
Preferred candidate profile • Exposure to banking preferable
Role: Telesales Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales