• Day to day management of Process Service Delivery
• Serve as Internal/external escalation point
• Serve as technical operational expert for queries from clients/team members etc.
• Monitoring and controlling workflows
• Spearhead various process improvement initiatives
• Ensuring closure of tasks within prescribed SLAs
• Identifying operational risks proactively and mitigating appropriately.
• Offering guidance with individual and team challenges
• Effective Multitasking
• Effective Delegation to direct reports
• Ensure structured upward downward communication
• Assist with recruitment and training process
• Supervise and manage development of team members
• Drive projects and efficiency initiatives
• Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).
• Work very closely with the process owners/stakeholders and other internal clients for overall growth of the bank s business.

Role: Asset Operations

Industry Type: Financial Services

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: Banking Operations

Education

UG: Any Graduate

PG: Any Postgraduate

About company

DWS Group (DWS) with EUR 933bn of assets under management (as of 30 June 2024) aspires to be one of the worlds leading asset managers. Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines.