Key Responsibilities:

• Conduct Background Checks: Perform comprehensive background verifications on potential employees, including checking criminal records, employment history, education, credit reports, and other relevant records.
• Collaborate with Hiring Teams: Work closely with HR and recruitment teams to ensure that background checks are completed in a timely manner and meet company policies.
• Ensure Compliance: Adhere to all federal, state, and local laws and regulations related to background checks, including Fair Credit Reporting Act (FCRA), Equal Employment Opportunity (EEO) guidelines, and other privacy laws.
• Report Findings: Summarize and report findings of the background checks to HR and hiring managers, providing clear and accurate documentation of any discrepancies or issues.
• Handle Sensitive Information: Maintain confidentiality and security of all personal and sensitive information related to candidates.
• Investigate Discrepancies: Follow up on any discrepancies or issues discovered during the verification process, which may involve contacting references, previous employers, or other relevant parties for clarification.
• Customer Service: Provide excellent customer service to candidates, addressing any concerns or questions they may have regarding the background verification process.
• Data Management: Maintain and organize background check records in compliance with company policies and legal requirements.

Skills & Qualifications:

• Education: Bachelor’s degree in Human Resources, Criminal Justice, or a related field (preferred but not required).
• Experience: Previous experience in HR, background screening, or data analysis is preferred.
• Knowledge: Understanding of relevant laws and regulations (e.g., FCRA, EEO, HIPAA).
• Attention to Detail: Strong ability to identify discrepancies and ensure thoroughness in the verification process.
• Communication Skills: Excellent written and verbal communication skills, with the ability to explain background check results clearly and professionally.
• Organizational Skills: Ability to manage multiple background checks simultaneously and meet deadlines.
• Confidentiality: Strong commitment to maintaining confidentiality and handling sensitive information with integrity.
• Technical Proficiency: Familiarity with background verification software and data management systems.

Preferred Skills:

• Familiarity with background verification platforms and applicant tracking systems (ATS).
• Knowledge of additional background checks, such as drug screening or international verifications.
• Understanding of industry-specific background check requirements (e.g., healthcare, finance).

About company

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate employees, innovative services and delighted customers, Hexaware the fastest growing automation-led, next-generation providers of IT, BPO and consulting services, has been revolutionizing the traditional IT approach by addressing discontinuities in the market. Our multi-pronged strategy consisting of robotic process automation, hyper-converged technology, design thinking, rapid prototyping and customized service offerings has enabled global companies to address various business issues with pointed and effective business strategies.